About Cumberland Group

Cumberland Group delivers the Strategy, Solutions and Integration necessary for today’s global enterprise organizations to successfully navigate the rapidly evolving world of Internet Technology. Based in Atlanta, Ga., Cumberland Group focuses on transformative and empowering solutions that help IT organizations make meaningful decisions for their unique environments and business plans.

Cumberland Group. It's Time To Do IT Better.

Essential Job Functions

The Managing Consultant –Transformation is responsible for developing and delivering initiatives intended successfully evolve and enhance an organizations portfolio of IT/IS delivery services. The role works with business leaders to understand and collate business needs, plans and priorities; and with the IT/IS organization and service teams to plan, coordinate, and deliver the transformative capabilities.

Responsibilities:

* Coordinates and manages the development of the service strategy for one or more IT/IS service lines

* Understands IT service business drivers and connects speed, cost and quality of service to consumption drivers

* Acts as the primary point of engagement for transformation initiatives

* Meets with technical and service architects to discuss impact of new technologies and capabilities to their customers, KPI’s and SLA’s

* Defines the roadmap and transition plan for service delivery metrics and issues as pertains to their assigned service domains

* Holds regular service delivery quality reviews with stakeholders and customers throughout transformation initiatives

Minimum Requirements:

The best candidate will meet the below requirements:

* Bachelor’s or Master’s degree in relevant field

* 10+ years of experience in IT service delivery management

* Five to seven years of experience in IT service delivery transformation

* Experience with public cloud, managed services, and large scale outsourcing (ITO) arrangement preferred

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Cumberland Group is an Equal Opportunity Employer.

Cumberland Group, LLC is an EEO/AA employer.

If you are unable to complete this application online, you may contact Tricia Dukes, in Human Resources, by email (employment@cumberlandgroupit.com) or by phone at 770-726-3016. Please do not contact employer unless you are unable to apply online.